The quality policy we have prepared while achieving the fundamental goals and strategic objectives of ITM MAKİNE is as follows:
- Adopting a continuous improvement and review approach through quality objectives by using Total Quality Management.
- Ensuring compliance with legal and regulatory requirements, as well as with mutually agreed conditions with customers.
- Encouraging employees to continuously learn and develop, fostering creative and innovative ideas and products, and actively utilizing all communication and training opportunities to achieve this.
- Adapting to increasing competition conditions within the framework of ethical rules, leading the industrial raw material sector with product diversity and quality.
- Using time, raw materials, and labor efficiently.
- Minimizing production costs and establishing efficient systems where productivity is maximized to enhance customer satisfaction.
- Improving the work environment and conditions to increase employee satisfaction.
- Developing environmentally friendly production processes.
- Providing our services and products with the best quality, in the shortest time, and at the most reasonable price to increase the profitability, efficiency, and competitiveness of both our organization and our customers.
- Continuously improving our products and services to meet the needs, demands, and expectations of society, thereby creating new values.
- Acting with the understanding that “There is no such thing as difficult; impossible just takes a little longer,” and adopting the principle that quality is produced, not inspected.
- Systematically measuring the performance of our production stages to provide input for continuous improvement.
- Ensuring the continuity of our production and service quality by training our employees through regular theoretical and practical education programs.
- Establishing and maintaining mutually beneficial relationships with our suppliers and subcontractors.
- Continuously increasing our market share in the sector we operate in and securing our position among the leading companies in the industry.
- Paying the necessary attention to the environment and avoiding activities that may cause harm.
Our quality policy is reviewed annually to ensure its suitability, effectiveness, and alignment with our objectives and goals. It is a controlled document.